Frequently Asked Questions NeoNote is built around the idea that your notes are yours. This page explains how we protect your data, how backups work, what happens in edge cases, and how to recover if something goes wrong.
How is my data protected? What does "encrypted at rest" mean? Why isn't NeoNote end-to-end encrypted? Is NeoNote secure enough for sensitive information? How do I change my password? What happens to my old backups when I change my password? What if I forget my password? Where are my backups stored? How do I restore from a backup? Can I decrypt a backup without NeoNote? What if NeoNote shuts down? Can I use NeoNote offline? What happens if I edit on multiple devices at the same time? Can I use NeoNote on my phone? How do I install NeoNote as an app? Are there keyboard shortcuts? Can I export all my data? Does NeoNote sell my data or use it for AI training? 